The Signature
Because luxury isn’t how it looks.
It’s how it feels.
The Signature is where I take your brand beyond design and into memory. We build systems, stories, and sensory details that leave customers talking long after the purchase. Think: packaging that gets Instagrammed, emails that get screenshotted, a digital flow that feels like silk. This isn’t surface-level branding. This is business elevation through customer experience — the secret sauce that turns casual buyers into brand loyalists.
Who it’s for:
You’re tired of looking like “just another brand.” You know luxury is more than visuals — it’s how your customers feel at every touchpoint. You want to create experiences so seamless, intentional, and unforgettable that people don’t just remember you… they obsess over you.
What’s Included*:
-
Customer journey mapping
-
Packaging, unboxing & gifting design
-
CX strategy across digital + physical touchpoints
-
Retail activations, events, pop-ups
-
Surprise-and-delight brand moments
-
Brand psychology integration
Deliverables*:
-
1 x 90-min kickoff strategy call
-
Customer journey map (PDF)
-
Concept decks for packaging, gifting, events/pop-ups
-
Digital touchpoint design direction (email, checkout, onboarding)
-
Final CX strategy doc (a.k.a. your brand’s new playbook)
Timeline: scope-dependent
*depending on the agreed scope of work.